Privacy Policy

Effective Date: February 1, 2025

Muncie Equipment Rentals ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including SMS communication.

1. Information We Collect

We may collect the following personal information:

  • Your name, phone number, and email when you create an account or request a rental.

  • Information related to your equipment rental transactions.

  • SMS messages sent to verify your identity and communicate important rental updates.

2. How We Use Your Information

We use your information to:

  • Verify your identity and prevent fraud.

  • Provide rental services and customer support.

  • Send important updates about your rental via SMS.

  • Comply with legal and regulatory requirements.

3. SMS Communication

By providing your phone number, you consent to receive SMS messages related to your rentals. Standard messaging rates may apply. You can opt out of SMS notifications at any time by replying "STOP" to any message.

Mobile Information and Marketing

  • We do not share your mobile information with third parties for marketing purposes.

  • Your mobile number will only be used for rental-related communications, such as confirmations, updates, and support.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • When required by law.

  • With service providers who assist us in operating our business (e.g., payment processors).

  • To protect against fraud, security threats, or other legal obligations.

5. Data Security and Protection Measures

We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure, including:

  • Restricted Access: Only authorized personnel have access to personal data.

  • Regular Audits: We conduct periodic audits to ensure compliance with data protection standards.

  • Secure Storage: Personal information is stored securely and encrypted where applicable.

6. Your Rights and Choices

  • You can request access to or deletion of your personal data by contacting us.

  • You can opt out of SMS communications by replying "STOP" to any message.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Muncie Equipment Rentals
📍 2001 E McGalliard Rd, Muncie, IN 47303
📧 Email: letswork@muncieequipmentrentals.com
📞 Phone: 765-787-0123

By using our services, you agree to this Privacy Policy.