Terms and Conditions

Effective Date: February 1, 2025

Welcome to Muncie Equipment Rentals. These Terms and Conditions ("Terms") govern your access to and use of our services, including equipment rentals, our website, and SMS communications. By using our services, you agree to these Terms.

1. General Terms

  • Muncie Equipment Rentals ("we," "our," or "us") provides equipment rental services subject to availability.

  • Customers must be at least 18 years old and provide valid identification to rent equipment.

  • All rentals are subject to our rental agreement, which must be reviewed and signed before use.

2. Rental Policies

  • Rental Period: Rental durations are agreed upon at the time of booking. Late returns may result in additional charges.

  • Security Deposit: A refundable security deposit may be required and will be returned upon the safe and timely return of the equipment.

  • Equipment Condition: Equipment must be returned in the same condition as received, excluding normal wear and tear. Customers are responsible for any damage, loss, or theft during the rental period.

3. Payments and Fees

  • Rental fees must be paid in full at the time of booking or as agreed upon in the rental contract.

  • Late fees apply for overdue equipment returns.

  • Any unpaid balances may be subject to collection efforts, including legal action if necessary.

4. Liability and Safety

  • Customers assume full responsibility for the use of rented equipment and agree to operate it in accordance with safety guidelines and regulations.

  • Muncie Equipment Rentals is not liable for injuries, damages, or losses resulting from misuse, negligence, or improper operation of the equipment.

5. Cancellations and Refunds

  • Cancellations made at least 24 hours in advance may be eligible for a refund, subject to a cancellation fee.

  • No refunds will be issued for equipment returned early.

6. SMS Communication

By providing your phone number, you consent to receive SMS messages related to your rentals. Standard messaging rates may apply.

Types of Messages

You may receive the following types of messages:

  • Informational Messages: Updates about your rental, payment confirmations, and service notifications.

  • Promotional Messages: Special offers, discounts, or new rental availability (only if you have opted in).

Message Frequency

  • You will receive informational messages approximately once a week related to your rentals.

  • Promotional messages will be sent occasionally, and you can opt out at any time.

Opt-Out and Help Commands

  • You can opt out of SMS notifications at any time by replying "STOP" to any message.

  • For assistance, reply "HELP" or contact us at the details below.

7. Prohibited Uses

Customers agree not to:

  • Use rented equipment for illegal or hazardous activities.

  • Sublease or transfer rented equipment to another party without prior approval.

  • Tamper with, modify, or alter equipment in any way.

8. Changes to Terms

Muncie Equipment Rentals reserves the right to modify these Terms at any time. Continued use of our services constitutes acceptance of any updates.

9. Privacy Policy

For more information on how we handle your data, please review our Privacy Policy at:
https://muncieequipmentrentals.com/privacy-policy

10. Contact Us

For any questions about these Terms, please contact us at:

Muncie Equipment Rentals
📍 2001 E McGalliard Rd, Muncie, IN 47303
📧 Email: letswork@muncieequipmentrentals.com
📞 Phone: 765-787-0123

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.